Make customer service effortless, fast, and smarter with AI Agent.

With Desk365 AI Agent, your human agents can easily personalize replies, translate conversations, and let AI handle the busy work. Your team can now turn their full-focus to resolving issues faster and improve customer satisfaction

START YOUR FREE TRIAL
REQUEST DEMO

No credit card required

Relax and let the AI assistant handle it for you

From creating customized responses using ticket data to translating content into 15 languages, the Desk365 AI Agent efficiently manages everyday tasks.

  • Desk365 AI Agent ensures your team spends less time drafting responses and more time solving critical issues.  
  • By instantly generating accurate, AI-driven replies, your agents can focus on resolving tickets faster and tackling complex problems.  
  • Let AI handle the routine tasks while your team excels at delivering exceptional customer support. 
  • With Desk365 AI Agent, your replies aren’t just generic—they’re tailored to the specific context of each ticket.
  • By pulling from past ticket data (and soon from your knowledge base), it crafts accurate, thoughtful responses that actually address what your customers need. It’s all about making every interaction feel personal and on point.
  • Desk365 AI Agent makes it effortless to support customers all over the world. With the ability to translate replies into 15 different languages, you can engage with your audience no matter where they are or what language they speak.
  • Whether it’s a quick question or a detailed conversation, the AI ensures your responses are clear, accurate, and meaningful.
  • Now, you can focus on building great relationships with customers, without worrying about language getting in the way.
  • Desk365 AI Agent puts you in control of your replies. Whether you’re happy with the AI’s suggestion or need something different, the choice is always yours.
  • You can easily paste the response directly into the ticket, copy it for use elsewhere, or request a new one if it doesn’t quite hit the mark.
  •  It’s all about flexibility—ensuring every interaction feels just right for your customers. No rigid templates, no one-size-fits-all solutions—just the tools you need to craft replies that truly match the situation. 

Transform support with AI Agent

Reduce manual effort

Resolve tickets faster

Improve response accuracy

Boost agent productivity

Increase customer satisfaction

Draft with AI: Your ticket solution, simplified

Change the way you handle customer inquiries and support tickets. With Desk365’s innovative “Draft with AI” feature craft compelling responses in seconds! 

Watch Video

Experiment with different response options until you find the perfect one. Desk365’s AI allows you to craft, edit, and refine responses until they meet your exact specifications, ensuring that every interaction with your customers is flawless. 
 
Choose to replace the entire text in the reply editor with the new response, modify the original text and redraft it, making corrections until it’s just right or manually copy and replace specific text in the reply editor for precise corrections. 

Say goodbye to embarrassing grammar mistakes and typos with Desk365’s AI-powered tool. Our system ensures that your responses are always grammatically correct, maintaining a professional image for your business. By eliminating errors, you enhance customer confidence and trust in your support team.  
 
This seamless attention to detail not only improves communication but also boosts customer satisfaction. Present a polished and professional front with every interaction and let your customers experience error-free communication. 

Break down language barriers effortlessly with Desk365’s AI-powered multilingual support. Our feature can translate responses into 15 different languages, enabling you to provide exceptional support to customers worldwide. This eliminates the need for manual translation, saving time and ensuring accuracy. 
 
By offering support in multiple languages, enhance customer satisfaction and expand your global reach. Deliver seamless, personalized assistance to a diverse customer base.

Step into the AI-driven future of customer support today!

Desk365’s AI Agent simplifies customer support, enabling you to deliver exceptional customer service easily.

GET STARTED