Features
Solutions
Microsoft Teams
Pricing
Resources
Book a Demo
Free Trial

Partner program

Desk365 partner program

Whether you’re a reseller, technology partner, or consulting firm, the Desk365 Partner Program helps you expand your offerings, generate recurring revenue, and deliver powerful support solutions to your customers. 

Signup for the Desk365 partner program

Trusted by 7,000+ businesses around the world

cbre_group-logo_brandlogos.net_eyfmh-512x512 1
2-1.png
3-1.png
4-1.png
5-1.png
BBC_logo
6-1.png
Group 20224
8-1.png
9-1.png
10-1.png
11-1.png
12-1.png
Frame 20326
7-1.png
14-1.png
15-1.png
16-1.png
17-1.png
18-1.png
19-1.png
20.png
21.png
22.png
23.png
24.png

Why partner with Desk365 

Expand your service portfolio 

Offer your customers an AI-powered helpdesk platform that combines powerful ticketing, automation, and native Microsoft Teams integration. 

Recurring revenue opportunities 

Generate predictable revenue through licensing, implementation, and ongoing support services. 

Easy to deploy and adopt 

Desk365 is quick to implement and easy for customers to adopt, helping partners deliver value faster. 

Microsoft ecosystem advantage 

Desk365 integrates deeply with Microsoft Teams, Entra ID, and Power Automate making it a natural fit for Microsoft-focused organizations. 

Built for support teams of all sizes

Desk365 is a strong fit for organizations that: 

  • Need modern helpdesk or internal service desk solutions
  • Want AI-powered support automation
  • Want to integrate support with their existing tech stack
  • Need a simpler alternative to complex ITSM platforms
How Concurrent used Desk365 to streamline operations & boost agent efficiency

Read customer story

Frequently asked questions

The Desk365 Partner Program enables resellers, consultants, and technology companies to sell, integrate, and implement Desk365 while earning recurring revenue. 

Managed service providers, Microsoft partners, IT consultants, SaaS vendors, and system integrators can join the Desk365 Partner Program. 

Yes. Desk365 partners can earn revenue through license sales, implementation services, and ongoing customer support offerings. 

Yes. Technology partners can build integrations with Desk365 to create joint solutions for customers. 

Don't just take our word for it, see why our customers choose us!

Hear from real people who have experienced the difference.

"Desk365 has got all the right ingredients that a Helpdesk solution needs under its belt."

Desk365 has got all the right ingredients that a Helpdesk solution needs under its belt. We use them to manage support for our inhouse & partner product portfolios, custom developments and change management requests. They are constantly innovating and bringing great features at a rapid pace. Apart from the great product itself, they have a fantastic customer support team that is always there to support you and get the features that you want to be implemented in the Helpdesk .

Jugal Piplani

Technical Solutions Manager, Gapcloud

"Highly Recommend."

Desk365 has absolutely improved our ability to process internal/external requests. I needed a software solution that could be easily implemented for a reasonable price point and Desk365 delivered. I have been very impressed with the responsiveness of the Desk365 team and their assistance in configuring the software to fit our needs. Highly Recommend.

Jessica Harrison

Sr. Associate, Christopher Consultants, Ltd.

"They really make you feel they are part of your team."

Desk365 does what you expect from a much more expensive ticket system. The best thing however is the customer support. All questions about the software are answer quickly and completely and suggestions for improvement are treated seriously. They really make you feel they are part of your team.

Jeroen H

Scientist Sensortechnologies

Industry

Biotechnology

"A very good system all round."

After testing many other helpdesk solutions, we have been utilizing Desk365 for 10 months and have been hugely impressed with its ease of use, speed and simplicity. Everything we need to provide excellent customer support via email (our primary support channel) is available in one place, updates on new features are regular and concise and any requests for new features are reviewed and implemented quickly. A very good system all round.

Andy Roberts

Network & Communications Support Specialist, CSG

"Truly an outstanding product with a knowledgeable, prompt and courteous staff."

We heavily utilize Teams and other Microsoft 365 products and with Desk365’s easy and tight integration with Office 365, it was a natural fit. Our adoption was seamless and we now have a much (much) higher use of the ticket system by end users—instead of the office visit ticket or phone call. With the ability for users to make a ticket in Teams, email or the portal at a click of a button—users naturally gravitate to actual ticket creation. Truly an outstanding product with a knowledgeable, prompt and courteous staff. 

Ryan Geiler

IT Director, Community Medical Center

"The Helpdesk system everyone should know about"

Performance, Support, Easy-to-use. The Performance is incredible – one of the fastest Helpdesk systems I have ever worked with. The Support is just amazing. Any inquiries will be answered quickly and professionally. Easy-to-use: almost no one, from our ~100 employees, needed any training. It’s self-explanatory.

Mirko B

System & Network Administrator

Industry

Oil and energy

"Desk365 has plenty of features which we love to use."

“Desk365 has plenty of features which we love to use. With other tools, we tried, there was always a learning curve. Not with Desk365, simple and fast. The email ticketing module is very intuitive to set up and use. The integration with Microsoft Teams was a big selling point to us. We can work on Tickets within MS Teams, even the customers Tenant can be integrated. Very fast way to communicate with the customers. The standard SLA and the option to set different, special SLAs to some customers make it easy to keep up with all the tickets.”

Jan Schwärzel

CTO, ComSet AG

"Teams integration is fantastic!"

Teams integration is fantastic and has improved user interaction by at least 500%. Tech team is notified in Teams when tickets come in. Users see tech questions and comments in their teams. Automation features are great. Knowledgebase is more than adequate and search functions work well.

Lonny L

IT Manager

Industry

Farming

Trusted by industry reviewers

Desk365 is highly rated on platforms like G2 and Capterra, earning recognition for its innovation, ease of use, and support capabilities.

Why choose Desk365 ?

Customers who choose Desk365 feel the difference. Built for and by customers, every feature, every detail is crafted so our users’ lives are simplified. 

Set up in minutes

Migrate, onboard, and get started with your new helpdesk almost instantly.  

Support that goes the extra mile

Have questions? Need help? Desk365 is committed to real human support and providing true resolution.

Easy to use

Intuitive software your teams can pick-up in no-time. Ensure a smooth experience for both your agents and your customers.  

Highest ROI and product value

Reduce costs and increase agent productivity from day 1 so your business sustains growth.

START YOUR FREE TRIAL

No credit card required.

Security, Safety and Compliance

  • At Desk365, ensuring the security of your data is our top priority. We adhere to stringent security policies and controls that meet leading industry standards.

  • To cater to our customers, we operate data centers in both the US and EU, specifically offering EU-based centers for those in the European Union.

  • We are SOC 2 Type 2 Certified and GDPR compliant.
Desk365 - AI-powered ticketing for teams of all sizes

See Desk365 in action 

Stop switching between tools. Start managing support requests directly inside Microsoft Teams with Desk365. 

Need a walkthrough? Request a demo from our product experts. 

Start your 21-day free trial now—no credit card required. 

START YOUR FREE TRIAL
REQUEST DEMO
English Deutsch Español Português Español (América Latina) Português (Brasil) Français Italiano Nederlands Polski Svenska 日本語 한국어 中文

Microsoft Teams

Pricing

Accordion Content

 
Help Icon
Help Center Troubleshooting advice and user guides for configuring and utilizing Desk365 efficiently.
    
Video Icon
Videos Video tutorials and step-by-step demonstrations will show you exactly how to use Desk365.
    
Blog Icon
Blog Insights, tips, and stay up-to-date on the latest trends on customer service and more.
    
Help Icon
Customer Stories Case studies on how customers use Desk365 to streamline support.
    
Glossary Icon
Glossary Providing definitions of specific customer service terms to aid comprehension.
  
START YOUR FREE TRIAL
REQUEST DEMO
REQUEST DEMO
AI Agent Icon
AI Agent
Get quick, contextual responses
Asset Management Icon
Asset Management
Manage hardware and software assets
Automations Icon
Automations
Automate repetitive tasks
SLAs Icon
SLAs
Set and track service timelines
Knowledge Base Icon
Knowledge Base
Centralize information sharing
Customization Icon
Customization
Adapt workflows to your needs
Ticket Assignment Icon
Ticket Assignment
Auto-assign tickets to agents
Reports & Analytics Icon
Reports & Analytics
In-depth reporting and tracking
Approval Management Icon
Approval Management
Approvals made effortless
Helpdesk Security Icon
Helpdesk Security
Stay secure and compliant
EXPLORE ALL FEATURES
Help Icon
Help Center Troubleshooting advice and user guides for configuring and utilizing Desk365 efficiently.
Video Icon
Videos Video tutorials and step-by-step demonstrations will show you exactly how to use Desk365.
Blog Icon
Blog Insights, tips, and stay up-to-date on the latest trends on customer service and more.
Help Icon
Customer Stories Case studies on how customers use Desk365 to streamline support.
Glossary Icon
Glossary Providing definitions of specific customer service terms to aid comprehension.
Government Icon
Agent Bot
With the Desk365 Agent Bot your support team can reply to tickets, add notes, check on statuses, change ticket properties, all without ever leaving Microsoft Teams.
Government Icon
Support Bot
Empower customers with Desk365 Support Bot allowing you to create tickets within Teams and receive updates via push notifications, without constant email checks.
Descriptive Image Text

Quick Overview of Desk365's Agent Bot and Support Bot for Microsoft Teams

Watch video

INDUSTRIES

Banking and Finance Icon
Banking and Finance
Secure financial customer care
Healthcare Icon
Healthcare
Provide outstanding support
MSP Icon
MSP
Optimize IT efficiency
Government Icon
Government
Streamline public service delivery
Non Profit Icon
Non-Profit
Strengthen mission operations
Explore All Industries

Add Your Heading Text Here

TEAMS

IT Services Icon
IT Services
Strategically address and
resolve technical problems
Customer Support Icon
Customer Support
Resolve client inquiries
efficiently and effectively
Human Resources Icon
Human Resources
Effectively manage workforce
issues and relations
Facilities Icon
Facilities
Manage operational
environments effectively

Getting Started with Desk365: Your Modern Helpdesk Ticketing System

Watch Video

Descriptive Text Here