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"We love Desk365! Former Zendesk Client"
Desk365 can be customized to your absolute liking. You can pull granular reporting, view and sort your tickets with ease and stay organized. There is so much automation, it’s very user-friendly and easy to set up. We are so glad to have made the switch from Zendesk and we would not….
Read MoreRobin B
Business Administration Management
Industry
IT
"Great support. Make you feel they're part of your team"
Desk365 does what you expect from a much more expensive ticket system. The best thing however is the customer support. All questions about the software are answer quickly and completely and suggestions for improvement are treated seriously. They really make you feel they are part of your team.
Jeroen H
Scientist Sensortechnologies
Industry
Biotechnology
"Great Support Desk software for the price"
Super quick to set up, very cost effective, very flexible, great for automation and assigning tickets to the right queue. Customer support is very quick to respond if you need them. We were able to integrate this very easily and had this up and running within the day, no hesitation in….
Read MoreMarc W
Snr IT Director
Industry
IT
"The Helpdesk system everyone should know about"
Performance, Support, Easy-to-use. The Performance is incredible – one of the fastest Helpdesk systems I have ever worked with. The Support is just amazing. Any inquiries will be answered quickly and professionally. Easy-to-use: almost no one, from our ~100 employees, needed any training. It’s self-explanatory.
Mirko B ​
System & Network Administrator
Industry
Oil and energy
"An Excellent Ticketing Portal"
It is so easy to use, we get timely support and it’s being constantly improved. Our IT Team started using Desk365 two years ago and we have never looked back. We find Desk365 intuatie and it contains all the relevant fields we could ever need. We’ve seen it grow into an impressive tool to help our team manage our shared workload with defined ownership but access to all agents.
Andy R
Network & Communications Support Specialist
Industry
IT
"Desk365 works with Teams!"
Teams integration is fantastic and has improved user interaction by at least 500%. Tech team is notified in Teams when tickets come in. Users see tech questions and comments in their teams. Automation features are great. Knowledgebase is more than adequate and search functions work well.Â
Lonny L
IT Manager
Industry
Farming
Draft with AI
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